Navigate Up
Sign In


    In order to use the City's online income tax preparation tool (Tax Tool) to prepare your 2016 Grand Rapids income tax return, you will need an Account Number to set up your account. To obtain your Account Number via an e-mail sent to you, please provide the following information to

    1. Your last name;

    2. The last four numbers of your SSN; and

    3. The amount of Grand Rapids income tax as reported on line 23B of your 2015 income tax return.

     If you do not receive an email containing your Account Number within 24 hours, or you haven't filed with Grand Rapids previously please contact the Income Tax Department during regular business hours between 8:00 AM and 5:00 PM at (616) 456-3415 for assistance.

    After receipt of your Account Number, go to and activate your account.