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Departments

                                                           Customer Service Standards

    CONTACTS                                                                                  PHONE                    FAX                          
    EMERGENCY CALLS 911
    FIRE ADMINISTRATION
    Fire Chief John Lehman 616-456-3900 616-456-3577
    A/Deputy Fire Chief Ron Tennant 616-456-3900 616-456-3577
    ​Deputy Fire Chief Margaret Felix ​616-456-3900 ​616-456-3577
    GENERAL OFFICE 616-456-3900 616-456-3898
    Billing and Prevention Lisa Malone (Acosta) 616-456-3115 616-456-4061
    Accounts Payable Dawn Snider 616-456-3112 616-456-3898
    Payroll ​Paula Rule 616-456-3933​ 616-456-3898
    IT Technician Brian Block​ 616-456-4272​ ​​616-456-3898
    IT Technician Jordan Van Overloop 616-456-3925 ​616-456-3898
    ​Administrative Analyst Trudy Renney ​616-456-3116 616-456-3577
    EMERGENCY MEDICAL SERVICES
    EMS Coordinator Lt. Mark Fankhauser​ 616-456-3911​ 616-456-4061
    FIRE PREVENTION​​
    Fire Marshal Ric Dokter 616-456-3900 616-456-4061
    Fire Inspector Jack Flinsky ​616-456-3107​ ​616-456-4061
    Fire Inspector Don Gerkey​ 616-456-3819​ 616-456-4061
    A/Fire Inspector Mike Lundeen 616-456-4062 616-456-4061
    Fire Inspector William Smith 616-456-3939 616-456-4061​
    Fire Hazard Inspector Ted Jensen 616-456-3818 616-456-4061​
    Prevention and Billing Lisa Malone (Acosta) 616-456-3115 616-456-4061​
    Non-Emergency Fire Sprinkler Impairment Line​ 616-451-6905​
    RESIDENTIAL SAFETY PROGRAM  - CALL 311 to schedule
    Dawn Kulak 616-456-3966​ 616-456-4061​
    Michael Curtis​ 616-456-3965 616-456-4061​
    HAZARDOUS MATERIAL PLANNING​​
    Hazardous Materials Planner Jason Kelley 616-456-3903 616-456-4061
    STRATEGIC PLANNING​​
    SPO Brad Brown​ 616-456-3344​ 616-456-4061​
    SPO Scott Gray 616-456-3108​ 616-456-4061​
    TRAINING CENTER
    Training Chief Lee Finlayson​ 616-456-​3921 616-456-4060​
    Captain Wes Kelley ​616-456-3923 ​616-456-4060​
    Lieutenant Steve Lohman ​616-456-3919 ​616-456-4060
    Lieutenant Justin Holmes ​616-456-3919 ​616-456-4060
    BUILDING/MACHINE MAINTENANCE
    Captain Tony Hendges 616-456-3204 616-456-3898
    Fleet Maintenance Steve Chicklon​ 616-456-3207​ ​616-456-3898
     
    38 LaGrave SE
    Grand Rapids, MI 49503


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    GRFD Administrative Headquarters - 38 LaGrave Ave. Station