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    THE SIDEWALK DIVISION IS LOCATED AT CITY HALL - ENGINEERING DEPARTMENT
    300 MONROE AVE NW, ON THE 5th FLOOR
    HOURS OF OPERATION ARE 7:30AM - 4:00PM  MONDAY - FRIDAY

    North Monroe

    For more information regarding updated licensed contractors for 2014, please contact our office at (616) 456-3243.

    In order to complete the inspection, the public sidewalk, service walk, and/or driveway approach (to include 4ft. of curb on each side of approach and 2ft in front of approach) must be cleared of snow/ice, (grass edge to grass edge) the length of the property down to bare pavement, and salted. As soon as this is done, please contact our office (no later than 2:00pm) and an inspector will be notified that the property is ready for inspection. The City requires that public sidewalks be cleared of snow and ice within 24 hours following the precipitation event by the owner of the adjacent property. Complaints regarding sidewalks that have not been cleared within this timeframe may now be submitted online through the Inspection Services Portal. To do so, go to , click on the “Enforcement” tab, then click the “Report a Code Violation” link. Complainants will need the address of the property adjacent to the sidewalk that has not been cleared, and will need to provide a description of the complaint (e.g., ”snow covered sidewalk on west side of street”). Complainants may enter their contact information, but this is not required. Once the complaint has been submitted, it will be assigned a tracking number that can be used to follow the status of the complaint.

    DURING SNOW SEASON
    In order to complete the inspection, the public sidewalk, service walk, and/or driveway approach (to include 4ft. of curb on each side of approach and 2ft in front of approach) must be cleared of snow/ice, (grass edge to grass edge) the length of the property down to bare pavement, and salted. As soon as this is done, please contact our office (no later than 2:00pm) and an inspector will be notified that the property is ready for inspection.

    SNOW REMOVAL COMPLAINTS
    The City requires that public sidewalks be cleared of snow and ice within 24 hours following the precipitation event by the owner of the adjacent property. Complaints regarding sidewalks that have not been cleared within this timeframe may now be submitted online through the Inspection Services Portal. To do so, go to Online Inspection Services, click on the “Enforcement” tab, then click the “Report a Code Violation” link. Complainants will need the address of the property adjacent to the sidewalk that has not been cleared, and will need to provide a description of the complaint (e.g., ”snow covered sidewalk on west side of street”). Complainants may enter their contact information, but this is not required. Once the complaint has been submitted, it will be assigned a tracking number that can be used to follow the status of the complaint.

    Before submitting a complaint, please wait at least 24 hours after the precipitation event to give the property owner time to clear the sidewalk, and to allow the City to focus its inspectors on valid complaints.

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    The City of Grand Rapids sidewalk rules and regulations, applications for Sidewalk Builder's License (both for new and renewal of license) are documents available for download by clicking on the links above.