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    Customer Service 
    Grand Rapids City Hall
    300 Monroe Ave NW, Grand Rapids, MI  49503
    Hours Monday - Friday 8:00 a.m. to 5:00 p.m. 



    E-Mail Customer Service
    Dial 311 or if unable to access the city dial 616-456-3000  


    The City of Grand Rapids, offers a human touch in assisting callers and visitors with questions about services located in and around Grand Rapids. We are committed to assisting all customers in a fair, courteous and efficient manner.      





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