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    Winter preparedness brief details tips and rules to survive and thrive in GR

    Although the fall colors are just beginning to peak here in West Michigan, the City of Grand Rapids is already gearing up for winter with a new six-page Winter Preparedness guide, prepared by the City’s 311 Customer Service Center. The Winter Preparedness Brief is designed at helping residents prepare for the coming winter season that will be here before we know it. The Winter Preparedness Brief provides readers with tips and rules on how to survive and thrive during the winter months as a resident of Michigan’s second largest city.

    According to 311 Operations Manager Becky Jo Glover, the brief came about to proactively provide residents with the answers to the most common questions asked of her 311 team of customer service agents. Topics inside the online PDF include holiday refuse and recycling collection delay dates, hours of Butterworth Soft Yard Waste Drop Off Site, proper placement of refuse and recycling carts, City snow plowing information, sidewalk snow clearing tips, winter “Odd-Even” and “Same Side” parking regulations, Adopt-a-Hydrant volunteer info, Christmas tree disposal info, tips to keep your pipes from freezing and much more.

    “As beautiful as the winter months can be,” Glover said, “Mother Nature’s cold snap does impact City operations and how residents interact and receive City services. Our ‘Winter Preparedness Brief’ hopefully will give residents the information they need to have an uneventful winter season.”

    The Winter Preparedness Brief is available for download on the City’s website: under the “Resident” tab. Residents wanting additional information or answers to any City service-related question throughout the year are invited to please call 311 or dial (616) 456-3000.